From concept to creation and critical acclaim, we work with the world’s best.
Setting new experience standards in a rapidly evolving market
As a major player in fast and ultra-fast charging stations for electric vehicles, Atlante asked us for support with its multifaceted challenges.
Together with the client, our Service Design Team translated the company’s vision, its core values of sustainability and cutting-edge technological assets into tangible and visible opportunities. Basing on a multidisciplinary approach, we collaborated with Atlante to define the best possible customer experience across physical and digital touchpoints and to position the company as a benchmark in a rapidly evolving market.
Designing a digital lifeline
Cardiovascular diseases are the leading cause of death and disability in the world, with a majority of deaths occurring in developing countries, where care is not readily available.
What if we could bring cardiovascular care to places where the infrastructure is lacking? What if that solution could also make the daily life of chronic patients easier?
Bringing the touch of technology to sound
Our multidisciplinary team joined forces with the founders of IntendiMe, a new startup providing accessibility through an intertwined ecosystem of products including sensors, a smartwatch and an app. Applied directly to any sound source and connected via an integrated system, the sensors send alert notifications to a wearable smart device with extensive options and an intuitive interface.Discover
Envisioning the library of tomorrow
To celebrate the Emirate of Sharjah’s designation as a UNESCO World Book Capital, we joined forces with Injazat, Alkemy and Foster + Partners to create the House of Wisdom, imbuing spaces with an integrated digital experience across countless touchpoints.Discover
A full web, mobile first environment to foster clients’ choices.
Italian spas and resorts market leader QC Terme asked us to design a sleek, responsive, totally satisfying web experience. Our UX, UI, service design and digital teams have put their skills in good use to create a functional web ecosystem aimed at guiding million visitors in a world of endless services and able to provide an extremely user-friendly booking system. Extending the brand experience to the digital side, smoothly and seamlessly, is one of the design challenges our team loves to meet with.
A phygital luxury retail experience
Bridging the digital dimension with physical showrooms and retail outposts, we developed a holistic ecosystem opening up new opportunities for customer care, innovative services and upselling strategies.Discover
Comprehensive design for the ultimate luxury destination
To add a new facet to the wellness experience, Blue Lagoon, a fast-growing spa destination for sustainable luxury in Iceland, called on us to design a new luxury hotel, Michelin-starred restaurant and spa descending 3 meters into the volcanic earth.Discover
Redesigning the customer experience of a destination
With more than 1,3 million annual visitors, Blue Lagoon Iceland is a travel destination with a complex ecosystem encompassing transportation, accommodation, food and beverage, retail and skincare.
Building on in-depth research to understand the spa’s customers and business needs, we defined a smooth, memorable customer experience – One which begins when the customer plans his Blue Lagoon visit and continues on through to his sharing of his spa experience post-visit.
Easy-to-use, connected pill reminder
Making IoT technology accessible for tech-challenged seniors, we designed Trillio as an easy-to-use portable device that looks like a traditional alarm clock, reminding users to take their medication. As part of a connected service ecosystem for the elderly, the seemingly simple device sparks a physical connection between patients, their healthcare providers and pharmacies.
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