From concept to creation and critical acclaim, we work with the world’s best.
Designing the ultimate fast-charging customer experience
Atlante found in our service design team the perfect partner to envision and define the whole customer experience.
Engineering for competitive results
Tackling the challenges of a rapidly evolving key market, we helped Fimer develop a complete family of EV charging points.Discover
Envisioning a bold brand strategy
Design Group Italia brand and strategy team partnered with MooneyGo to depict the brand’s DNA as well as lauching the app on the market.Discover
Setting new experience standards in a rapidly evolving market
As a major player in fast and ultra-fast charging stations for electric vehicles, Atlante asked us for support with its multifaceted challenges.
Together with the client, our Service Design Team translated the company’s vision, its core values of sustainability and cutting-edge technological assets into tangible and visible opportunities. Basing on a multidisciplinary approach, we collaborated with Atlante to define the best possible customer experience across physical and digital touchpoints and to position the company as a benchmark in a rapidly evolving market.
Setting up an energy bundle proposition for trusted digital experiences
We teamed up with EON, the leading European energy provider, who wanted to improve their value propositioning, and the way they were positioning themselves on an aggressive market to generate leads and build relationships with customers. In less than 3 months, we defined a bundle proposal, designed it, tested it with users and brought it to market. By accelerating the process and aligning the various stakeholders we built a customer excellence mindset internally, helping EON improve the way they manage innovation inside the company.
Designing the future of solar energy inverters
Forging the future of sustainable energy, we helped FIMER to develop their new solar inverters as a starting point to turn the sun’s power into clean energy. We are proud to be part of a sustainable future, considering the environment as an integral part of our design approach.
Bridging the billing journey to build trust
E.ON tasked us with the redesign of their customer journey from the moment of energy meter reading to payment, digitalizing processes throughout and establishing new customer experience pillars. We also coached teams with cross-business unit sessions on creativity and decision-making to turn the billing journey into a valuable touchpoint connecting customers with the company.
Cost-driven engineering for competitive results
Minimizing manufacturing costs, we helped Fimer transform their recharging units with a forward-thinking product design and cost-driven engineering to increase their competitiveness on the automotive market.
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