Bringing digital expertise and UX design to physical products and services

It’s our heritage to design objects. Technology allows us to connect with our objects in completely new ways, receive information, communicate and interact with our objects, which in turn allows us to improve both our personal lives and businesses.

Placing a smart object in a pocket, car, on a desktop or in a customer’s home allows the building of a personal, always on, bi-directional communication channel. Our UX and Service design division bridges technology and objects, always with people in the core. This human-centered approach creates everyday objects and services that are connected and smart.


Scouting and partnering with extraordinary innovators

We follow the developments of the IoT and Industry 4.0 carefully, and are constantly on the lookout for the most promising technology talent. In scouting technology start-ups, we regularly channel the latest knowledge and applications to our existing clients.
Our wide spectrum of skills creates the ideal one-stop-shop to accelerate the growth of start-ups: With specialists covering various start-up needs from strategic consulting to branding, from engineering to prototyping, all the way to creating actual physical objects, we team up with start-ups and support them in various aspects of their operations along the way.
We have a growing presence in Silicon Valley, but we work globally with the most promising technology start-ups from all over the world.

Get to know our network of leading technology innovators, including

  • Cloudleaf, experts in indoor precition positioning for industry 4.0
  • Fog computing experts at Nebbiolo Technologies,
  • Midokura, global leader in network virtualization for infrastructure as a service (IaaS) clouds
  • SemPlus, developer of revolutionary touch-based interaction tools

Re-inventing objects and services to create added value

Connecting objects might start as a technical activity, but it can quickly evolve into a business. The consumerization process involves: understanding, connecting, displaying and enhancing. This process combined with digital touch-points brings the original product a whole new landscape of opportunities. Trust plays a huge role in the design of these new behaviour-based smart tools. Designing for trust – from the aesthetics of trust to motivational design – is key for rising to the challenges of the era of smart devices.

DGI leads customers pragmatically to re-invent their products through hackathons, inspirational sessions and workshops. We live on the border between Cloud Fog Computing and the Internet of Things (IoT) era. For a product, being connected to this stage of technological evolution is a Darwinian issue and is a key element for it to live long and prosper. At DGI we design for real people and we highly value their needs. We develop ideas through design thinking methodology and we design services considering the entire experience both for the end user, as well as the other stakeholders. We work closely with our clients to make them feel like part of our team.


User Experience
Wireframing
Site Maps
Information Architecture
User Interface Design
Task Flows
Data Visualisation
Rapid Prototyping
Mobile App Design
User Stories

Research
Eye-Tracking
Usability Testing
Card Sorting
Competitive Analysis
Interviews
Ethnography
Contextual Inquiry
Personas & Scenarios

Service Design & Strategy
Experience Mapping
Customer Journey
Service Blueprints
Business Model Canvas
Workshops
Stakeholders Map
Experience Prototyping
Storyboarding
Affinity Diagramming

Creative Technology
IoT
Arduino & Raspberry Pi
Hardware prototyping
Web Development
Frontend Development
Mixed Reality Application
Interactive Installation


Design Thinking Workshops

Our workshops are a guided journey into a discovery process to maximise the value our clients can extract from their current products and services. We consult our clients during the discovery process by focusing on the voice of customers, workshops, creative consolidation and demo testing. We currently provide three forms of workshops:

  1. Value Creation: Defining the value proposition of a new or existing ecosystem.
  2. Customer Experience: Mapping the customer experience of an existing service to improve it.
  3. Innovation and Prioritization: Identifying new opportunities to innovate a new service.

Insight

The Smart Object Age

Taking physical products into the digital world means the digital transformation of business. This white paper on the Internet of Things (IoT) aims to help the reader reflect on the human centred design challenges and opportunities that the future holds.

There are already more connected devices than humans on the planet, yet, even with some guided behaviour change, it is humans that must remain and feel in control.
Download the Whitepaper (PDF)

IoT Maker's Reference Guide

Makers are people who love to create, build and design. This document is a short reference about programmable microcontrollers and microcomputers such as Arduino, Raspberry Pi, and BeagleBone. This paper aims to inspire makers to build their own projects by leveraging these easy-to-program tools.

When combined with vast range of cloud based services, these tools can be used to imagine, shape and prototype the Internet of Things. We don’t just want to inspire the creation of new ways to water your balcony plants (i.e. our MEG project)... we want to encourage creators to play with the future.
Download the Whitepaper (PDF)


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