For 30 years, ABB, a leading global technology company with more than 100,000 employees across over 100 countries, has partnered with Design Group Italia for support with product design, engineering and digital products. With the arrival of EPIC Mobile, an application monitoring and controlling industrial circuit breakers, they reached out to us once more for a digital transformation, employing innovative UX design to connect the app directly to a breaker via BLE technology. With this, the user can set up all parameters, protection thresholds and access to diagnostics, even keeping track of events, alarms and trip units.
Through the app, we wanted to facilitate access to information about the device and the system to which it is connected, optimising installation work and making maintenance easier to perform.
Digital Product Design Director
Easy and intuitive commissioning and diagnostics
All system parameters and protection thresholds can be set up quickly thanks to the easy and intuitive navigation and user interface control of the software. Users can access diagnostics quickly to see records of events, alarms, and trip unit activity to help identify and understand issues.
A full web, mobile first environment to foster clients’ choices.
Italian spas and resorts market leader QC Terme asked us to design a sleek, responsive, totally satisfying web experience. Our UX, UI, service design and digital teams have put their skills in good use to create a functional web ecosystem aimed at guiding million visitors in a world of endless services and able to provide an extremely user-friendly booking system. Extending the brand experience to the digital side, smoothly and seamlessly, is one of the design challenges our team loves to meet with.
Bringing high-quality healthcare directly to customers, DOC 24 is an app offering 24/7 healthcare services for both individuals and companies. Ready to expand and become a true source of daily support in people’s lives, they turned to us for the expertise and equipment to succeed in a growing telemedicine market.
We redesigned the digital experience of a public safety answering point (PSAP), where operators do an incredible job in less than minutes, answering hundreds of dramatic, stressful calls every single day. Our challenge was to help operators do their work better in an extremely stressful environment, with no friction or pain points from the software tools. The clear, smart, and responsive interface supports the operator by suggesting relevant places and actions, guaranteeing high performance in terms of speed and response to ensure that cartography can work smoothly 24/7, every day of the year.
For a profoundly digital world, UBI Banca turned to us to create a comprehensive mobile banking strategy serving people first. Previously split into seven different apps, our goal was to piece together their complex features and identities to forge a single app elevating the digital customer experience. Through extensive customer research, design thinking workshops and in-depth analyses, we joined forces with the entire team, from local branch managers to C-level executives, to develop seamless UIX design and a sweeping digital transformation strategy simplifying the app experience for millions of users.
Tasked with contextualizing the technology of a first generation security device based on radar technology, we partnered with Inxpect to bring their safety sensor into real-world situations through a companion app.