Design

From concept to creation and critical acclaim, we work with the world’s best.

Service design

Vök Baths

A destination submerged in sustainable experiences

Embracing an integrated approach spanning from interiors to strategy and branding, we channeled territory and tradition into a sustainable experience at Vök Baths.

Discover

Blue Lagoon Iceland

Redesigning the customer experience of a destination

With more than 1,3 million annual visitors, Blue Lagoon Iceland is a travel destination with a complex ecosystem encompassing transportation, accommodation, food and beverage, retail and skincare.
Building on in-depth research to understand the spa’s customers and business needs, we defined a smooth, memorable customer experience – One which begins when the customer plans his Blue Lagoon visit and continues on through to his sharing of his spa experience post-visit.

loading more contents

no more contents

ops, an error has occurred

MORE ITEMS

Our key contact for service design

Please rotate screen to portrait mode