Turn ideas into tangible solutions.
Bridging the digital dimension with physical showrooms and retail outposts, we developed a holistic ecosystem opening up new opportunities for customer care, innovative services and upselling strategies.
To add a new facet to the wellness experience, Blue Lagoon, a fast-growing spa destination for sustainable luxury in Iceland, called on us to design a new luxury hotel, Michelin-starred restaurant and spa descending 3 meters into the volcanic earth.
We redesigned the new flagship retail for Blue Lagoon Iceland, one of the great spa destinations of the world, including the Ritual Bar, an entirely new retail concept to build a relationship with customers.
Tasked with transforming a bank into a French brasserie, our creative team revolutionized the space to incorporate a vault with 50 cm-thick walls enclosing the best wine collection in the country. Interiors were then imbued with an Art Deco style embracing a contemporary twist, where a sophisticated and relaxed atmosphere sets the stage for fine dining.
An extensive design project on kitchen appliances for an Asian Fortune 500 player to accelerate their entrance on the western markets.
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Embracing an integrated approach spanning from interiors to strategy and branding, we channeled territory and tradition into a sustainable experience at Vök Baths.
With more than 1,3 million annual visitors, Blue Lagoon Iceland is a travel destination with a complex ecosystem encompassing transportation, accommodation, food and beverage, retail and skincare.
Building on in-depth research to understand the spa’s customers and business needs, we defined a smooth, memorable customer experience – One which begins when the customer plans his Blue Lagoon visit and continues on through to his sharing of his spa experience post-visit.
Setting off for an adventurous endeavor with Into the Glacier, the world's largest man-made ice tunnel, we transformed the company's corporate branding and logo design. With a streamlined and coordinated approach, our creative team helped inspire travelers to visit the Icelandic destination.
For a profoundly digital world, UBI Banca turned to us to create a comprehensive mobile banking strategy serving people first. Previously split into seven different apps, our goal was to piece together their complex features and identities to forge a single app elevating the digital customer experience. Through extensive customer research, design thinking workshops and in-depth analyses, we joined forces with the entire team, from local branch managers to C-level executives, to develop seamless UIX design and a sweeping digital transformation strategy simplifying the app experience for millions of users.
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