Bringing high-quality healthcare directly to customers, DOC 24 is an app offering 24/7 healthcare services for both individuals and companies. Ready to expand and become a true source of daily support in people’s lives, they turned to us for the expertise and equipment to succeed in a growing telemedicine market.
Alkemy, specialized in the evolution of the business model of large and medium-sized companies and listed on Euronext Star Milan (ALK), called on us to rethink their headquarters in Milan for the company’s 10th anniversary. The result is a dynamic, vitaminic space having a positive impact on the employees' and clients' well-being.
Bringing brand experiences to life in the realm of retail
As part of the redesign for the overall retail concept of Blue Lagoon Iceland, we updated the flagship store located in Grindavík, to embody the Blue Lagoon brand. Physically translating the company’s core values and identity, the retail space now welcomes visitors with a full-fledged omnichannel brand experience.
E.ON tasked us with the redesign of their customer journey from the moment of energy meter reading to payment, digitalizing processes throughout and establishing new customer experience pillars. We also coached teams with cross-business unit sessions on creativity and decision-making to turn the billing journey into a valuable touchpoint connecting customers with the company.
As part of the Kraft Heinz family, the goal was to usher the brand into the 21st century, outlining a strategy for the brand to reach a new generation of consumers with a well-organized, easy-to-understand product portfolio with a powerful shelf impact. Refreshing the packaging design to reinforce and reaffirm the brand’s position as an industry leader, the new visual identity is modern, clear and powerful. In addition, we extended the brand to reach entirely new markets to fuel further growth.
We’re an international multidisciplinary design studio headquartered in Milan.
We envision the future through data and research, designing tangible solutions to spark meaningful change for both people and business. We master the intersection between physical and digital.
