Inxpect

Inxpect

New technology configuration for smart buildings

Challenge

The smart security start-up Inxpect created MSK-101, a first generation security device that is based on radar technology. Unlike cameras, the device works in darkness, doesn't pose problems with privacy nor even need a direct line of sight to work. The radar is even able to recognize pets from burglars to reduce the number of alerts. Inxpect needed a companion app for the installation and configuration of the device.

Our solutions

Human-centred UI design

The technicians who use the app to install and configure the device may not know much about radar technology, nor have configured many “smart” security systems. We put ourselves in their shoes: What do they need to know and understand to go through the process without problems? We designed a guided process that walks technicians through installing, configuring and optimizing the devices. It also educates them about the system, and about how radar works.

Clear, visual App Design

The accompanying app has clear, simple visuals to guide the users through

  • applying the appropriate pitch angle
  • optimizing the sensing capabilities
  • adjusting for different mounting positions and heights.

Straightforward visuals represent the different zones and levels of detection.

Insight

“Our team thinks holistically about IoT and smart solutions. We don’t just design an interface; we think about the whole ecosystem and the process in which this interface fits. This way, we ensure the best possible results for the client. By designing this app, we were actually designing the first step in a process that a building owner may take in retrofitting a building to become ‘smart’ and even more secure.”
- Julie Blitzer, Digital User Experience Manager

Mockup Inxpect 2

Inxpect is part of Superpartes. This was our first collaboration with the tech start-up incubator based in Brescia, Italy.